Propertyware Knowledge Base

Refund Security Deposit after the Deposit Had Been Forfeit

Situation this applies to:  An applicant pays a security deposit to hold a unit and cancels after the deposit has been forfeit in Propertyware.

 

Scenario

 

Jennifer James is interested in renting a unit from you.  She pays $500 in security deposit.  You create a Draft Lease in Propertyware and record the security deposit charge and payment to her tenant ledger.

 

One week later Jennifer notifies you that she wants to cancel.  Since your company has a policy of keeping any security deposits if cancellations are done after 72 hours, you indicate on the tenant ledger that the deposit has been forfeit.

 

Several weeks later you hear back from a very irate Jennifer indicating that she wants her security deposit money refunded.  As a goodwill gesture, you decide to return the security deposit money to her even though it has already been forfeit.

 

 

Below are the steps to return the forfeited deposit if the accounting period in which the transactions occurred has not been closed.

1.        Navigate to the tenant’s ledger.

2.       Delete the Credit Memo transaction that was created when the security deposit was applied against the Security Deposit Forfeit charge by clicking on the Del link. 

3.       Delete the Unpaid Charge for Security Deposit Forfeit by clicking on the Del link.

4.      Process Move-out as normal, refunding the security deposit via check or ePayment (if available).

Below are the steps to return the forfeited deposit if the accounting period in which the transactions occurred has been closed.

1.        On the tenant ledger, click on the Refund, Discount, Adjustment button.

2.       Select Refund.  

a.       Verify that the Pay from is the correct bank account.

b.      For Electronic Refund? select either “No” or “Yes.”

c.       If a check is to be printed, check the To Be Printed box.

d.      Verify the Payable To information is correct.

e.      For the Account select the Security Deposit Forfeit account.

f.        Enter as a negative value, the amount of the refund (in this example that would be     -$500).

g.      Enter a comment explaining the nature of the refund.

h.      Click Save.

3.       For checks to be printed:  From the Money Out section, under the Print Checks page, select the check to be printed, and print the check.

 

Below are transactions for Jennifer James detailing all charges and adjustments (oldest at bottom) resulting in a refund of security deposit that had been forfeit.  (Steps used when the accounting period in which the transactions were recorded

Transaction

Date

Description

Amount

Paid Charge

06/09/2009

Security  Deposit charge

$500

Deposited Payment

(this payment paid off the security deposit charge above)

06/09/2009

Payment (Check # 3453)

($500)

Paid Charge

06/19/2009

Security Deposit Forfeit

$500

Credit Memo

(security deposit is being applied against the security deposit forfeit charge).

06/19/2009

SECDEP applied to charges

($500)

Check

06/19/2009

Refund  -- check written to tenant – check # 10003

($500)

 




Article Details

Last Updated
3rd of September, 2009

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