Propertyware Knowledge Base

Forfeit Security Deposit for Cancelled Applicant

Situation this applies to:  An applicant pays a security deposit to hold a unit and cancels after the 72-hour “cooling-off” period and you decide to retain the security deposit.

 

 

Scenario

 

Jennifer James is interested in renting a unit from you.  She pays $500 in security deposit.  Jennifer is approved so you create a Draft Lease in Propertyware and record the security deposit charge and payment to her tenant ledger.  

 

Jennifer notifies you that she wants to cancel.  Since your company has a policy of keeping any security deposits if cancellations are done after 72 hours, you indicate on her tenant ledger that the deposit has been forfeit.

 

 

 

Below are the steps that explain how to forfeit a security deposit.

 

1.        Terminate the lease.  This is done by editing the Lease Summary page and changing the Status of the lease to Terminated.

2.       On the tenant ledger, create a charge to Security Deposit Forfeit for the full amount of the security deposit to be forfeit.  (In this example, that would be $500.)

3.       Click Move Out.  On the Move Out page:

a.       Select an appropriate “Reason for Leaving.”

b.      In the Security Deposit Refund section, verify “SECDEP Remaining” is $0.00 (this confirms that the entire deposit is being forfeit).

c.       If checked, de-select To be Printed since no money is being refunded to tenant.

d.      Enter a “Vacated Date” which should be the date the forfeit is being processed. (Note:  The “Vacated Date” cannot be before the Move In Date.)

e.      Click Save.

4.      The tenant ledger should now show $0.00 Balance and $0.00 for Deposit Held.

 




Article Details

Last Updated
3rd of September, 2009

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