Propertyware Knowledge Base :: I'm getting an error that says something like "The given object ID "-1" in the field "Transaction id" is invalid". What do I do?

I'm getting an error that says something like "The given object ID "-1" in the field "Transaction id" is invalid". What do I do?

This error occurs when a charge cannot be paid because it already shows as paid in QuickBooks.

For example:

If this is a Tenant Payment, the payment could not be created because one of the charges that the payment is applied to was already paid in QuickBooks. To resolve this error, view the payment in Propertyware to see which charges the payment was applied to. Then go to the corresponding Customer Ledger in QuickBooks and delete those charges.
If this is a Bill Payment, the corresponding bill is already paid. Determine which bill the payment is applied to, then go into QuickBooks and delete the bill.