The Tenant Ledger on a lease allows you to view a history of all charges, payments, refunds, and adjustments on your tenant's account, as well as the current balance and any future Auto Charges that are set to post, based on any Active Auto Charges you have set up on that tenant's actual Lease or on the Lease Form used to create their Lease.
To view the Tenant Ledger for a lease:
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Locate the lease using Search or the Lease Navigator.
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Click the Tenant Ledger button.
Here is a basic description of the items found on the tenant ledger:
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Lease Balance Summary --This box displays your tenant's current balance.
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Balance: This is the balance owed as of the current date.
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Total Unpaid: This is the sum of all unpaid charges to date. This value may be different than the balance if there are future unpaid charges that remain on the tenant ledger.
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Prepayments: The sum of all money received that has not been applied towards unpaid charges. You can apply prepayments towards unpaid charges by clicking the Apply button.
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Security Deposit Held: The sum of all security and pet deposits collected.
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Tenant Activity Buttons -- These buttons allow you to perform key functions on the tenant ledger page:
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Button Name |
Description |
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Record Payment Received |
Allows you to record the payments received from the tenant. |
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One Time Charge |
Allows you to create a one time charge on the tenant ledger. |
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Refund, Discount, Adjustment |
Allows you to create either a refund, discount, or adjustment on the tenant ledger. |
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Move In Tenant |
Initiates the move in calculation. You must perform this action to activate the lease and begin to record tenant charges and payments. |
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Move Out Tenant |
Initiates the move out calculation. You must perform this action to terminate a lease and allocate the security deposit. |
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Payments and Charges--All payments, charges, and transactions associated with this tenant will appear in the Tenant Ledger table. Each transaction contains the following information:
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Field |
Description | ||
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Status |
Describes the type of transaction, such as Paid Charge, Undeposited Payment, or Discount Against Charges. Click the description to open a window that gives transaction details.
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Date |
The date of the tenant transaction. | ||
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Ref # |
The reference number entered for the transaction. | ||
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Description |
A descriptive note entered for the transaction. | ||
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Amount |
Amount of the transaction. Credits to the tenant ledger, such as payments or discounts are listed in parentheses; for example, a credit of $1000 will show as ($1,000.00). | ||
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Balance |
Shows a running balance for the tenant. If the tenant has prepaid, the amount will appear in parentheses ($275). | ||
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Action |
Depending on the type of transaction, choose any of the following actions:
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