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Help topics and Frequently Asked Questions for using the Owner Portal within Propertyware
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Help topics and Frequently Asked Questions for using the Tenant Portal within Propertyware
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Help topics and Frequently Asked Questions for using the Portals module of Propertyware

There were 11 articles found in this category:

  1. questionPortals Overview
    Description The Portals tab is a Premium Add-On Module and can only be accessed if you have subscribed to this module. Your Propertyware Administrator can subscribe to this module from the Billing folder in the Setup link available in the upper right hand corner of each page in Propertywar ...
  2. questionOnline Guest Card
    Online Guest Card (Available to Premium Module Subscribers Only) The Online Guest Card is an online rental inquiry form which accompanies each rental listings posted on your Propertyware Portal. Serving as the prospect conversion point with your Portal visitors, this form requests contact infor ...
  3. questionCan I create a page on my Portal where users can login to their Propertyware account?
    If you want to provide a place on your Propertyware website where your users can login to their Propertyware account, follow these steps: Click the Portals Tab. Click the Content link. Click the Add Page button. Create a title for the tab that you are adding. (It should be a short name) Ne ...
  4. questionHow do I add an image to a page on my Propertyware Portal?
    Propertyware allows you to add images to pages on your Portal. Here's how: Click the Desktop Tab. Select the Notes and Documents Tab from the sub-navigation bar. Click the Upload Document button on this page, and follow the steps to upload the image to your desktop. Next, go to Portals & ...
  5. questionMarketing Notifications
    As a platform to market your vacancies and generate tenant leads, your Propertyware Portal is equipped to deliver prospective tenant information to your property managers in real-time. When an inquiring tenant prospect submits an Online Guest Card, a Tenant Application, or requests Contact with ...
  6. questionWhat is the recommended size for images in Propertyware?
    Your account comes with a total of 500MB of free storage, which can be increased by your administrator from the Subscription Settings page. Consider resizing your photos online to save valuable disk space and to make them more visually appealing. Recommended size for images uploaded to your Pr ...
  7. questionCan I offer a rental application or other document for download on my Portal?
    Propertyware allows you to offer documents for download on your Portal, such as a rental application. To accomplish this, you must first upload the document to your Documents section on the Desktop, then add the correct link to one of the pages on your website. To Add a Document for Download on ...
  8. questionHow secure is the online tenant application?
    If you subscribe to the Marketing and Portals Modules of Propertyware, the Tenant Application is available to Prospects from the Portal, under the Application link. When the Tenant Application is submitted by the Prospect, it passes through the same secure area as the Tenant Portal, where tenan ...
  9. questionHow can I create a link to a Virtual Tour of a Property without creating a new page of links?
    The "Marketing Description" field of each building or unit summary page supports HTML. Here's an example of how to create a link through this field: Locate the Unit or Building in Propertyware. Click Edit on the Unit or Building Summary Page. Scroll down to the MarketingDescription. At t ...
  10. questionI have my own domain and forward it to my Propertyware Portal; will that affect my keyword setup?
    Forwarding your domain name to your Propertyware Portal will have no negative effect on your keyword setup; the keywords you use will remain intact and traffic potential tenants and owners to your Portal.
  11. questionHow can I add a Tab to my Portal that redirects to a different website?
    You can create a tab on your Propertyware Portal which, when clicked, redirects the browser to a different website. To do so, simply follow these steps: Click the Portals tab. From the Portal Settings menu located on the left side bar of the page, click the Content link. Click the Add Page ...