Help topics and Frequently Asked Questions for using the Money In area of the Propertyware application
What is "Money In"?
The Money In tab offers a simple view of all Tenant Payments collected on the tenant ledger or Quick Collect, and other sources of income for the portfolios and buildings managed within Propertyware. This tab is comprised of the following pages that are accessible from the sub navigation locate ...
What is Quick Collect?
The Quick Collect feature allows you to view a list of all leases with open balances, while allowing you to record multiple tenant payments from one screen. This view lists open balances for all active leases; you can also view open balances for terminated leases. Quick Collect enables you to ...
Recording Tenant Payments (Quick Collect)
The Quick Collect feature in Money In allows you to view all leases with an unpaid balances and record multiple payments from one screen. By using the Quick Collect to record incoming payment you can: View leases with unpaid balances Filter the list by a particular portfolio, building or a cu ...
Quick Collect vs. Tenant Ledger
When recording tenant payments in Quick Collect, you have the option of recording multiple payments of the same payment type (i.e., check, money order, etc.) and payment date for one or more tenants at a time. As an alternative to recording tenant payments in Quick Collect, you may also record ...
Tenant Payments
What is a Tenant Payment? A Tenant Payment is any income collected on the tenant ledger for a lease. Examples include money collected and received from any charge on a lease's tenant ledger, such as rent, security deposits, or lost key fees. Viewing Tenant Payments Tenant payments are displayed ...
Late Fee Calculator
What is the Late Fee Calculator? Propertyware’s late fee calculator is located within the Money In module and provides your business with a systematized method for charging your tenants for past due balances. The late fee calculator is closely integrated with the Lease module’s te ...
Payments To Deposit
Bank Deposits allow you to group payments that will be deposited to your bank on the same date. When recording payments in Propertyware, you are required to select an Open Bank Deposit for the payment to be included into. If you select Undeposited as the Bank Deposit option when recording a pay ...
Other Customers
What are Other Customers? Income from Other Customers may be classified as any incoming money received and generated by your portfolios, buildings, or units from a source other than a lease. Examples include money received from a property's vending machines and laundry rooms, or refunds from ...
Why aren't all of my income accounts available when recording income from Other Customers?
You may notice that the income accounts available when recording income from Other Customers are as follows: 1. APPFEE - Application Fee 2. CAMINC - Common Area Maintenance 3. UTILS - Utility Charge 4. MAINT - Maintenance 5. All of your User Defined Income Accounts The remaining income accounts ...
Check Scanning
This guide explains Propertyware's check scanning solution along with the details required to manage day to day transactions. Click here to download the guide.
Why are income totals different in the Money In tab & the Income/Expense Report?
Is your total on the Summary page of the Money In tab different from the total within the Income section on the Income/Expense Report? Don't assume this is a discrepancy, but rather pay attention to the following: The total in the Income/Expense Report includes income from "Other Customers," ...
How can I tell which user recorded a payment received?
If you have multiple Propertyware users set up on your account and would like to see which user recorded a payment received, follow these steps: Click on the Money In tab at the top of your screen. Click on the Summary tab on the sub-navigation bar. Find the payment in question by using the ...
Is there a way to process large numbers of rent payments at one time?
Most property management offices receive many rent checks around the first of the month. Going from lease to lease and recording one payment at a time can be time consuming. Propertyware offers a way to record all of these payments in one place by using the Quick Collect tool.