Descriptions of the various types of lease charges (Auto Charges, ePayments, Scheduled Increases, etc.)
Auto Charges
What is an Auto Charge? An Auto Charge is an automatically recurring charge set on a lease in Propertyware. Auto Charges can be used to automate rent charges or future increases to rent charges on any given lease. Once you set an Auto Charge a lease, any recurring charges will post as an entry ...
One-Time Charges
What is a One-Time Charge? Unlike an Auto Charge, a One-Time Charge is a non-recurring charge that displays only as a one-time entry on a lease's Tenant Ledger. One-Time Charges are useful for making nonrecurring adjustments to what a tenant owes in any given month. Examples include Beginning ...
Auto Charges vs. One-Time Charges
Propertyware allows you to create both recurring Auto Charges and One-Time Charges on a Lease. Unlike an Auto Charge, a One-Time Charge is a nonrecurring charge, meaning that it does not have a recurrence frequency and will display only as a one-time entry on the tenant ledger. One-Time Charges ...
Active and Inactive Auto Charges
An Active Auto Charge is a recurring charge that has either a recurrence End Date set sometime in the future, or no set End Date at all, meaning that the recurrence will continue indefinitely. An example of an Active Rent Auto Charge would be $1,000, set with a recurring monthly frequency, to ...
Creating Rent Increases
You can use the Auto Charges feature to create automatic rent increases on leases. To Create a Rent Increase on a Lease: Locate the Lease using Search or the Lease Navigator. Click the Summary button on the sub-navigation bar. From the Lease Summary Page, click the Edit button. Scroll d ...
What is an Auto ePayment?
An Auto ePayment is an automatically recurring ePayment set on a lease in Propertyware. Once you enable your account for ePayments, you can set a tenant contact on a lease to submit ePayments, and then create an Auto ePayment, which recurs at regular intervals. Additionally, once you give a ten ...
Creating an Auto ePayment
To create an Auto ePayment on a lease: Click the Leases Tab. Choose the Summary button from the sub-navigation bar. If you are creating a new lease, click the New Lease button at the top of the page and scroll down to the Auto ePayments section. If you are editing an existing lease, loca ...
Recording Section 8 Payments
Propertyware provides you the flexibility to record Section 8 payments for multiple tenants. This is done in three steps: Create the Lease Charges First, create a new Income Account in the Chart of Accounts for your Section 8 charge. You must be a Propertyware Administrator to do this. Go to ...
How do I transfer or relocate a tenant to a different unit?
If you need to transfer a tenant from a unit in one portfolio to a unit in a different portfolio, you will need to terminate the lease and create a new one for the new location. However, if a tenant is transferring between units in the same portfolio, you do not need to create a new lease. Rat ...
How do I deal with security deposits held by a Portfolio Owner?
Propertyware assumes that security deposits are held as "Escrow" funds within the Portfolio. The default Security Deposit Account in the Chart of Accounts is marked as an Escrow Account. These funds then appear in the Held in Escrow field in the Portfolio Summary under Management>Summary. If ...